Building back better

How creative businesses will thrive not just survive

7 percent of respondents have a very positive outlook on creativity and the creative industry for 2021, with 41 percent feeling that it is set to be “quite a good year”. 37 percent of respondents said they felt 2021 would be an average year, with the rest feeling quite pessimistic.
LIONS STATE OF CREATIVITY SURVEY, 2021

The creative industry thrives on adaptation and disruption. It’s what keeps it fresh, evolving and fit for purpose. But perhaps 2020 threw one curveball too many. We weren’t surprised to see many of you lament a dearth of creative inspiration and ideas, or the lack of appetite for creative bravery. Feelings of stagnation, a lack of collaboration and problems motivating remote workforces rang out loud and clear in your responses - the virtual world over. Staying inspired, finding new creative stimuli and getting to better ideas quicker were cited often and by many: across brands, agencies and media owners, with respondents mentioning mental health and burnout as important topics. But we also saw hints of optimism: it seems the ever-curious Swiss-army knife creative is still looking to build capabilities, whether across the enterprise or at an individual level. We’ll look at the big picture of how creative teams can thrive in a more virtual environment. We’ll assess the best economic models for shipping creative services. And we’ll be asking whether project-based work will overtake retainers. This theme will look at how we can transform for the future: how we can create sustainable business models, what we can learn from start-ups and how to lead diverse, inclusive teams that will thrive in the post-pandemic world.

Further Insight

Strategic creative thinking (developing ideas that align with business goals) was cited the most as an upskilling area for the creative workforce: 60 percent of brand leader respondents and 61 percent of non-brand leaders rate it as “extremely important”. This was closely followed by creative effectiveness.

LIONS STATE OF CREATIVITY SURVEY, 2021


A recent survey of 13 countries found that two-thirds of consumers say they have tried new kinds of shopping. And in all 13, 65 percent or more say they intend to continue to do so.

LIONS STATE OF CREATIVITY SURVEY, 2021


What You Said
“With more people remote-working, there's less ambient creative atmosphere generated by a lot of creative people (in the broadest sense) in one place”
STRATEGY & EXPERIENCE DIRECTOR, AGENCY
“Engendering a change catalyst and creative culture in all areas of the business (is a key challenge)”
BRAND MARKETER, CONSUMER PACKAGED GOODS
“Being able to have staff in person and being inspired by working in close proximity to each other…(I’m) missing the spontaneous, impromptu, serendipitous discussions of ideas”
SENIOR MARKETER, BRAND
“What we can learn from startups in terms of their ability to move fast and pivot to survive and grow their business?”
SENIOR MARKETER, FINANCIAL SERVICES
“The ability to collaborate and co-create with partners being constrained by screen real-estate. Creative sessions are time-boxed by video calls where participants are bombarded by digital distractions”
SENIOR MARKETER, BRAND
“It's a new age for creativity and marketing. There's a lot of new techniques, methodologies and approaches to expand our creativity and applied to bring new and exciting ideas, but we need to understand how agencies can open their minds to this world. The old school of producing creativity has no answers to the challenges of our time.”
MEDIA OWNER